We have received the following testimonials from our customers.
We have a cottage on Keuka Lake which was requiring a significant amount time for watering. There were also times when we could not be there every week. We had made significant investments in landscaping to preserve banks leading to the beach which also required water for survival. This led us to web searches for contractors that might be able to install a system for us. We ended up relying on Angie’s List as the principal source for recommendations. Irrigation Tech receives straight A’s in all categories on Angie’s List. We also wanted a system that could be controlled and monitored remotely in times we were not there – either by us or one of our children. The system recommended by Irrigation Tech had this capability.
We met several times with Tim Black, the owner of the company. Sometimes we met at the cottage and other times at our home in Rochester. Tim was always very accommodating and anxious to meet all of our needs. He was always prompt in responding to my questions and concerns via email. Our system was rather complex. There were 12 sprinklers, 15 flower boxes/pots, six soakers, and 12 hand hoses used for spraying/cleaning, etc. The property is divided by a public road. The system on the beach side of the road draws water directly from a pump house located on the beach. The cottage side of the road uses a tap on the cottage. This required two master control valves to operate together from a single controller which was also provided. A further complication was that some of the tubing had to be routed through existing PVC that ran under patio stones. Tim brought a crew of 4 with him to do the installation. They were all knowledgeable, polite, and efficient in getting the job done. It took about a week to complete the install. Another full day of training was provided. We concur with the evaluations provided by Angie’s list for Irrigation Tech.
Yay! No more dragging a sprinkler and hose across the yard to water the lawn. Thank you, Tim!
It was a pleasure meeting you in person, Tim and realizing we both knew Rainbow Sprinklers in the Albany area. Also, we want you to know that Gary was a pleasure to work with and his crew did an excellent job installing the system. You have a great team of guys!
Dear Friends at Irrigation Tech,
It’s unfortunate that the summer is over so quickly. But we certainly appreciate your services to the Ronald McDonald House this season.
Your generosity with regard to our irrigation system is an integral part of keeping our “Home Away from Home” looking its best. And I particularly appreciate Richard’s patience as I learn my way as new House Manager!
Thank you so much!
Before Irrigation Tech came into our lives, we dreaded every spring when our lawn sprinkler system invariably failed to operate properly. We paid large sums of money to many so-called reputable dealers year after year only to find the same problems recurring time and again. Our lawn and garden had a perpetual checkerboard pattern of parched and green areas. Irrigation Tech has taken the checkerboard out of our yard. We now have a beautiful, even, lush lawn and garden of show quality, even through a long, hot, dry summer. Irrigation Tech, Tim Black and his professional staff get high honors from us for courteous and dependable service.
Your team did an excellent job and was very thorough. I enjoyed having them around for the four days. The job was well done, the crew was efficient and the price was fair. Thanks
I wanted to let you know how impressed I was with the service that I received for my “Fall Blow Out”. Both you and Rich were extremely courteous and conscientious (thanks for taking off your boots!). And when Rich ran into a snag with what was supposed to be a routine procedure, you took the time to help him work around the problem to get your job done. It’s nice to know that this kind of cheerful customer service still exists. I would highly recommend your company to everyone!
Many Thanks. I enjoyed my time with Gary and crew. System looks very promising – here is to a long and productive business relationship.
Just thought I’d thank you again for the great service of the last 25+ years. I believe we had our system installed in 1983. It’s still working great. Your employees and service is wonderful. Thanks, Tim.
Thanks Rich Higgins. Please take care of the new owners @ 4 Beauclaire Ln. I told them that you were the only person in Monroe County that could handle their system.
Thanks to you and the team at Irrigation Tech for starting the project on time; finishing the project on time; with excellent quality; at a reasonable price. Mike & I couldn’t be happier with our system. Thank you again!
Mike & Julie DeCarlo
Nancy’s help and support to coordinate and carry out unique customer administration requirements was outstanding. She was kind, considerate and creative. Thank You!
Thanks for your great service!
Mike, Bonnie & Maggie
We were very pleased with the installation. Ted and Gary were efficient, quick, polite and a pleasure to deal with.
Your service guy does a great job (and he always takes his shoes off in my house). Happy Holidays
Just wanted to let you know what a pleasure it was to have Gary, Ted and Al here last week. They accomplished all work competently and handled all problems that arose with an easy, calm, friendly attitude. All this and total respect for our property. Our schedules were accommodated at all times and we were never without water when we needed it despite a fairly complicated plumbing hook-in including the installation of a booster pump. We look forward to spring when we can benefit from all their hard work. This has been a positive experience for us from the time of your estimate to the completion of the job. Please pass on good wishes to the crew.
Barry and Liz
I want to take this opportunity to thank you for your superb service.
The tech that came to our home is a real credit to your company. He’s a great guy – you’re fortunate to have him. Thanks for the great service!
Thank you for your service! It’s very nice to hire a company that shows up on time, does what they say they will, and does it with a smile, and professionalism! I’m glad to be a new client!
Gary and his crew did a great job installing our sprinkler system. They were friendly, courteous and hard working.
Judi & Larry VanDorn
Thanks for fitting me in. Rich did a super job. I really like the new flower bed – especially the watering aspect of it. Again – Thanks!
I love my water sprinkler system.
Our thanks go to Rich for the good job he did fixing our irrigation system. We appreciate your prompt service. Thanks again!
Thank you for a great job. Your men were extremely friendly, courteous and very efficient. I am well pleased with the job.
Dear Irrigation Tech,
I have sold my home and will recommend to the new owner that Irrigation Tech continue to service the system. Over the years the maintenance crew has been so dependable, courteous and helpful. The patience, suggestions and instructions given to me on how to operate the system were essential. At all times they were courteous, thoughtful and dependable. I was and still am so very appreciative.
Just a short note to let you know we were very pleased with the installation and service provided by Gary and Butch. They are both outstanding representatives for Irrigation Tech. Also thanks for your help
Thanks for the quick service. I appreciate your cheerful, quick, competence.
As I told you in person, Gary did a great job leading the installation. He is a highly skilled installer, creative problem solver, and excellent representative of your company. He arrived early and stayed late each day. He managed the younger men on the crew especially well and as a result, got excellent work from them. Finally, I really appreciated how Gary maintained an excellent level of communication with me throughout the project.
My wife and I can’t wait until the growing season in the spring! I have every confidence the addition of the irrigation system will improve the overall health of our gardens and lawn. When people ask who did the work, rest assured I will advise them to call Irrigation Tech.
Thank you for a terrific job well done. Gary and his team were fantastic!
Don & Regina Becker
Thank you very much for such prompt service. Your office staff and service technicians were both very courteous and knowledgeable.
Gary and the crew did a terrific job. They handled everything professionally. Gary has great hunting and fishing stories too. I wonder how many are true?
I just wanted to take a minute to let you know how happy I am with the new irrigation system. This of course would not have been possible without talented staff. My wife and I were impressed with the way each person on your crew has a job, does it, and coordinates the effort to make sure there is no visible sign of an installation occurring. The system has performed as promised. There are many companies that make promises; there are few that deliver what they say. Your company and the employees are excellent. Thanks and please pass along our thanks to each of them.
Mike and Marie Colacino
James just came out to tweak some of my sprinkler heads, and he is the nicest technician that has ever come to help me out. He was very patient, he checked all the sprinkler heads and he got everything working perfectly. So thank you, and I will probably request him from now on. Just wanted to let you know how pleased I was with him.
Your Crew was wonderful to work with and very professional. Gary took time to answer all my questions and explain everything to me. You are fortunate to have such a nice crew. Thank you.
Thanks again for resolving the issues with this system. I expected a much higher bill. You guys are great.